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Business Details
30 Years
experience
Your Trusted MOT & Car Repair Centre in Exeter
Established in 1996, Firstcall Mot & Service Centre MOT & Service Centre is a family-run garage serving Exeter and surrounding areas. Our team combines over 30 years of automotive expertise with modern diagnostic equipment to deliver MOT testing, servicing, and repairs for all vehicle makes. We prioritise transparency, avoiding hidden charges while maintaining manufacturer warranties through precise, specification-compliant servicing. Our recent expansion introduces comprehensive mechanical solutions beyond our traditional MOT focus. Director Chris Emery's extensive experience in garage management ensures technical excellence across diagnostics, electrical work, and routine maintenance.

We specialise in cost-effective alternatives to main dealers without compromising quality, using genuine parts and documented procedures. Our commitment to honest advice extends to fleet vehicle management and essential services like air conditioning servicing and welding repairs. Customer satisfaction remains central to our approach, reflected in our track record of repeat business and referrals.
Services
MOT Testing Servicing Mechanical Repairs Fault Diagnosis Air Conditioning Servicing Welding Repairs Routine Maintenance Fleet Vehicle Services
Details
  • Year established: 1996
Highlights and features
  • Over 30 years' automotive experience from qualified technicians
  • Family-run business with transparent pricing policy
  • Manufacturer-specification servicing maintaining warranty validity
  • Full diagnostics equipment for precise fault identification
  • Cost-effective alternative to main dealership pricing
Services
MOT Testing
We conduct comprehensive MOT testing following DVSA guidelines using calibrated equipment. Our technicians identify potential issues before failures occur, offering pre-MOT checks. All testing documentation meets legal requirements while maintaining vehicle warranty validity through precise record-keeping.
Servicing
Our servicing follows manufacturer specifications with genuine parts and documented procedures. We maintain service history records for warranty compliance while offering cost-effective alternatives to main dealers. Regular maintenance prevents breakdowns and preserves vehicle value through scheduled checks.
Mechanical Repairs
We handle all mechanical repairs from minor issues to complex diagnostics. Our workshop uses advanced equipment for electrical systems and engine management. Repairs include brakes, exhausts, suspension and transmission work with warranties on parts and labour.
Fault Diagnosis
Our computerised diagnostics identify electrical and mechanical issues quickly. We use code readers compatible with modern vehicle systems to pinpoint problems accurately. This reduces repair time and costs while ensuring complete issue resolution.
Air Conditioning Servicing
We service vehicle air conditioning systems including refrigerant re-gassing and component checks. Regular maintenance ensures efficient operation and prevents costly breakdowns. Our technicians handle system diagnostics and repairs to manufacturer standards.
People
Chris Emery
Director
With over 30 years in automotive engineering and garage management, Chris oversees technical operations. His expertise spans diagnostics, repairs and workshop management, ensuring service excellence since taking ownership in 2023.
Questions
Can you service my car without voiding the warranty?
No, we follow manufacturer specifications precisely using genuine parts, maintaining warranty validity as permitted under EU Block Exemption regulations.
Do you offer MOT re-tests?
Yes, we provide free re-tests for any MOT failures identified during our initial testing process.
Are your technicians qualified?
Our team includes experienced mechanics with over 30 years' combined industry expertise, including specialist diagnostic training.
What vehicle types do you work with?
We service all makes and models including modern vehicles requiring computerised diagnostics and traditional mechanical systems.
Do you provide written estimates?
Yes, we offer free written estimates for all repair work before commencing any service.
Can you service fleet vehicles?
We specialise in fleet maintenance with dedicated account management and flexible scheduling options for business customers.