Business Details
32 Years
experience
Your Trusted Auto Repair Partner in Newbury
Established in 1994, Prompt Autos has been delivering professional automotive services in Newbury, Berkshire. As a member of the AutoCare network and Approved Garages scheme, we combine industry-recognised standards with competitive pricing. Our team of qualified technicians utilise original equipment parts to ensure manufacturer specifications are met, preserving vehicle warranties while maintaining cost-effectiveness. We offer comprehensive services including MOT testing, diagnostics, and repairs for both private and commercial vehicles. Our commitment to the Trading Standards approved code of practice guarantees transparent pricing and quality workmanship. With facilities for bodywork repairs, air conditioning servicing, and tyre management, we provide a one-stop solution for vehicle maintenance.Our customer-centric approach includes free local collection/delivery within a five-mile radius and courtesy vehicles to minimise disruption. Operating from modern premises at Waterside Court, we maintain rigorous training programmes aligned with IMI accreditation standards. This dedication to excellence has established us as a trusted local garage for both routine servicing and complex mechanical repairs. Our 30-year operational history reflects consistent delivery of reliable automotive solutions to the Newbury community.
Services
MOT Testing
Car Servicing
Tyre Supply
Brake Repairs
Exhaust Systems
Details
- Year established: 1994
Highlights and features
- 30 years of automotive repair expertise since 1994
- Use of original equipment quality parts preserving warranties
- Free local collection and delivery within 5-mile radius
- IMI-accredited technicians with specialist diagnostic capabilities
- DVSA-approved MOT testing facility with transparent pricing
Associations and certifications
- AutoCare
- Approved Garages
Services
MOT Testing
As a DVSA-approved MOT test centre, we conduct comprehensive vehicle safety and emissions inspections. Our process follows strict government standards while providing advisory reports on potential future issues. Customers benefit from expert guidance through the testing procedure and immediate retest arrangements when required.
Car Servicing
We perform manufacturer-specified servicing using approved parts and lubricants. Our technicians complete 10,000-mile/annual services alongside interim maintenance checks. This preserves warranty validity while maintaining optimal vehicle performance and resale value through documented service history.
Tyre Supply
We offer premium, mid-range, and budget tyre options from leading brands including Michelin and Goodyear. Our service includes computerised tracking adjustments and pressure checks. Customers receive expert advice on seasonal tyre changes and tread depth compliance.
Brake Repairs
Our certified technicians conduct free visual brake inspections and complete system diagnostics. We replace pads, discs, and hydraulic components using quality parts. The service includes brake fluid checks and ABS system testing to ensure compliance with safety standards.
Exhaust Systems
We supply and fit complete exhaust systems including catalytic converters and particulate filters. Our diagnostics identify leaks and emissions issues while replacement parts meet EU environmental standards. The service improves fuel efficiency and reduces harmful emissions.
People
Rob Chadwick
Owner
With over 30 years in automotive repair, Rob established Prompt Autos in 1994. He oversees daily operations and maintains industry accreditations. His technical expertise ensures service standards align with manufacturer requirements while keeping costs competitive for customers.
Questions
What MOT preparation services do you offer?
We provide pre-MOT inspections identifying potential failure points and offer corrective repairs. Our technicians explain test requirements and perform free retests for previously failed items.
Do you use genuine manufacturer parts?
We use original equipment (OE) quality parts meeting manufacturer specifications. This maintains warranty validity while offering cost-effective alternatives to franchised dealers.
Can you service leased vehicles?
Yes, our servicing meets lease agreement requirements. We maintain digital service records and use approved parts to satisfy contractual obligations.
What collection/delivery options exist?
Free local collection and return within a five-mile radius is available. We also offer courtesy cars and vans to minimise disruption during repairs.
Are brake fluid checks included in services?
Yes, brake fluid condition and levels are checked during servicing. We perform complete system flushes following manufacturer maintenance schedules.
How are exhaust system issues diagnosed?
We conduct visual inspections and emissions testing. Computerised diagnostics identify leaks and sensor faults affecting system performance.
